# 4. Antivirus #### 3rd party Antivirus: * Press windows key, type "Add or remove program", and in that list of programs, delete any that are antivirus. Here's a list of them: ​ #### Windows Security: * You can use Defender Control to disable Windows Security if you are on Windows 10: * ​​Password: sordum![](https://113784631-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLABKck5dwL6WCG5aJcXi%2Fuploads%2F1r7IQvMlkYPpXJd3Jkay%2Fimage.png?alt=media\&token=bda721c4-5e28-4b07-844a-362446bbf82d) * ``` If you aren't on Windows 10 then do the following: ``` ``` * Disable Real-Time Protection in Windows Security * You can also add exclusions on the bottom of the page to keep your loaders from getting deleted occasionally. * If you get "An error occurred while trying to load the driver, please contact support." or a DRIVER 0_x_1001-0_x_1003 error, uninstall the latest security update installed on your computer. * ![](https://113784631-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLABKck5dwL6WCG5aJcXi%2Fuploads%2F0fTTYkXW0UU8ogi7MQc7%2Fimage.png?alt=media\&token=517c7826-6232-4573-9413-2c6f66868f61) ``` --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://kxsta-services.gitbook.io/kxsta-services-guide/guide/4.-antivirus.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.